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Our hosted voice solutions are backed by our satisfaction guarantee, and it's a simple and straight-forward concept. If our solutions don't work optimally despite your network meeting our standards, as defined through our VoIP Candidacy evaluation, you are free to exit your contract with us, penalty-free, at any time. We're here to earn your business, and that means providing a quality service. We strive to ensure we take the appropriate first-steps to identify potential issues that could affect our solutions.