We truly stand behind our voice solutions, and in order for our voice solutions to perform at our level of expectation, your network needs to stand behind it. So, for that reason, we go beyond the traditional "buy it and ship it" provider, and choose to engage in your pre-deployment.
We will ask questions about the gear you are running, your cabling, hardware selections, internet connection and more to determine a "quality score" of your network. If acceptable, we'll implement our solutions and stand behind them 100% with our quality guarantee. If you fall short, we will advise you of what needs to be done, and why, and it's up to you if you would like to continue along or not. Sometimes VoIP is not a fit, and we're not afraid to tell you that. If it's not going to work, we don't want to install it — ultimately it tarnishes our reputation and results in lost business for you.
So, if you're looking for more than just a provider who is solely looking to make a sale, then contact Claritel, and we'll take care of you.